Part IV: Financial Fraud · Chip, Cash & Ticket Fraud

Dealer-Player Collusion (Overpayment)

How it works

A dishonest dealer intentionally overpays a collaborating player on winning hands, pays losing hands, or fails to collect losing bets. The accomplice player later shares the proceeds with the dealer. This scam can be executed through various techniques: adding extra chips to a payout, miscalculating payout amounts in the player’s favor, pushing a losing hand instead of collecting, or creating phantom bets after outcomes are known. Because the transactions appear as normal game outcomes, they can be difficult to detect without careful review of game footage.

Where it appears

Table games (blackjack, baccarat, roulette, craps)

On the record

Dealer collusion is identified by ACGCS and gaming regulators as one of the most challenging fraud types to detect because it relies on exploiting legitimate game procedures. Regular dealer rotation is the single most effective preventive control.

Published as a detection reference for surveillance, compliance and gaming-operations professionals. Thresholds and tuning are set by the property. Nothing here is instruction — the method is described so it can be recognised.